Delivery and returns
Customer service
PRECAUTIONS FOR USE
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Harmful if swallowed
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Avoid breathing dust/fumes
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Wash hands thoroughly after handling
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If on skin: Wash thoroughly with water
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Do not eat or drink.
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Keep out of reach of children
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May cause skin irritation
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May cause an allergic skin reaction
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May cause serious eye irritation
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May be toxic to aquatic organisms and may cause long-term adverse effects.
LEGAL NOTICE
My Enchanted House
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Company Name: A2 Analyses
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Registered Office Address: 1RD 375 Joiselle 51310
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Managers: Lauranne Viel and Frédéric Viel
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Trade and Companies Register (RCS): 424 059 111, Reims
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Legal form: SARL
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Share capital: 7,622.45 euros
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Host: Wix
THE USE OF COOKIES
Certain notices must be displayed as soon as the user opens the website. They appear in the form of a GDPR cookie banner or a pop-up window. A template is available in the appendix.
Pages dedicated to cookies must include a link to the settings. If the user accepts the general terms of use for web trackers, the site may then access the information stored on their device and store data there that it deems necessary. The trackers used may be strictly necessary or subject to the visitor’s prior consent.
Strictly necessary cookies cannot be disabled through the site. However, the visitor can configure their browser to prevent the use of these trackers. The difficulty of configuring these settings depends on the browser, but in general, this task is easy to perform. To prevent the use of cookies, simply enable private browsing or block trackers entirely.
In the case of trackers requiring the user’s prior consent, the user must be informed of their characteristics and available settings before accessing the site.
TERMS AND CONDITIONS OF SALE
1. Purpose These General Terms and Conditions of Sale (hereinafter “GTC”) govern the sale of products on the website mamaisonenchantee.fr (hereinafter “the Site”) by Ma Maison Enchantée, whose registered office is located at 1RD 375 Joielle 51310, registered with the Trade and Companies Register under number 424 059 111. Any order placed on the Site implies unconditional acceptance of these GTC.
2. ProductsThe products offered for sale are described and presented as accurately as possible. However, slight differences may exist between the photos and the product delivered.
3. PricesPrices are listed in euros (€), inclusive of all taxes (TTC), excluding shipping costs. Ma Maison Enchantée reserves the right to modify its prices at any time; however, products will be billed based on the price in effect at the time the order is confirmed.
4. OrdersThe ordering process consists of several steps:Selection of products by the user and addition to the cart,Confirmation of the cart and acceptance of the Terms and Conditions,Provision of shipping and billing information,Final confirmation after payment.All orders constitute a firm and final commitment by the user.
5. PaymentPayment is made online at the time of ordering via [credit card, bank transfer, etc.].The order is considered effective only after payment has been confirmed by the bank.
6. DeliveryProducts are delivered to the address provided by the user at the time of ordering.Delivery times average 7 business days, depending on the carrier selected.If delivery is delayed by more than 30 days, the user may cancel the order and receive a refund.The user assumes all risks associated with shipping upon receipt of the package.
7. Right of Withdrawal In accordance with Article L.221-18 of the French Consumer Code, the user has a period of 14 days from receipt of the product to exercise their right of withdrawal, without having to provide a reason or pay any penalties. To exercise this right, the user must notify their decision in writing (via email or mail). Products must be returned in their original condition, at the user’s expense, to the following address: 1 RD 375 Joiselle 51310. The refund will be issued within a maximum of 14 days from receipt of the return.
8. Legal Warranties The products are covered by the legal warranty of conformity (Articles L.217-4 et seq. of the French Consumer Code) and the warranty against hidden defects (Articles 1641 et seq. of the French Civil Code). In the event of a defective or non-conforming product, the user may request repair, replacement, or a refund for the product.
9. Liability: Ma Maison Enchantée shall not be held liable in the event of misuse of the product by the user, negligence, or lack of maintenance. In the event of force majeure (strike, natural disaster, Internet outage, etc.), the company shall not be held liable.
10. Personal Data
Information collected during orders is processed in accordance with our privacy policy.
The user has the right to access, correct, and delete their personal data by writing to mamaisonenchanteesc@gmail.com.
11. Disputes and Applicable Law
These Terms and Conditions are governed by French law.
In the event of a dispute, an amicable resolution will be sought. In the absence of an agreement, the competent courts shall be those within the jurisdiction of the registered office of Ma Maison Enchantée, unless otherwise provided by law.
12. The images shown are for illustrative purposes only.
They are intended to give you an overview of our creations, which may vary slightly due to the handmade nature of the products. They are modified using AI. (background setup)
TERMS OF USE
1. Purpose These Terms and Conditions of Use (hereinafter “TCU”) set forth the terms and conditions for accessing and using the ma maison enchantée website. By using the Site, the user unconditionally accepts these TCU.
2. Services Offered The Site allows users to view, order, and purchase online the products offered by [ma maison enchantée]. The essential characteristics of the products are presented on each product page.
3. Access to the Site The Site is accessible 24 hours a day, 7 days a week, except in cases of technical maintenance or force majeure. The user is responsible for their computer equipment, Internet connection, and the security of their access.
4. Orders and Confirmation Any order placed on the Site constitutes acceptance of the prices, descriptions, and terms of sale. The seller reserves the right to cancel or refuse an order in the event of a dispute with the user or an unconfirmed payment.
5. Prices and Payment The prices displayed are in euros, inclusive of all taxes (TTC). Shipping costs are specified before final confirmation of the order. Payment is due immediately upon placing the order and may be made via [specify accepted payment methods: credit card, etc.].
6. Delivery Products are shipped to the address provided by the user at the time of ordering. Delivery times are provided for informational purposes only and may vary depending on the carrier. The seller shall not be held liable for any delay beyond its control.
7. Right of Withdrawal In accordance with the law, the user has a period of 14 days from receipt of their order to exercise their right of withdrawal, without justification or penalty. Products must be returned at the user’s expense, in their original condition.
8. Liability The seller shall not be held liable for damages resulting from misuse of the product or from force majeure. The user is solely responsible for the accuracy of the information provided at the time of ordering.
9. Intellectual Property All elements of the Site (text, images, logos, graphics, etc.) are protected by intellectual property law. Any reproduction, display, or use without authorization is prohibited.
10. Personal Data The information collected on the Site is used solely for the purposes of order management and customer relations. In accordance with applicable regulations, users have the right to access, correct, and delete their personal data by contacting mamaisonenchanteesc@gmail.com.
11. Modification of the Terms of Use Ma Maison Enchantée reserves the right to modify these Terms of Use at any time. Users will be informed of any changes via the Site.
12. Governing Law and Disputes These Terms of Use are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing that, the competent courts shall be those within the jurisdiction of Reims.